Returns & Exchanges

At Tuuli, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unused items in their original packaging. Simply follow our streamlined process below to initiate your return or exchange for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return.

• 2.
  Prepare Your Package

  Place the items in their original packaging and include all tags and documentation that arrived with your order.

• 3.
  Print and Ship

  Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.